ผมมี account จ่ายแบบรายเดือน ใช้คูปอง 0.01 เดือนแรก ระหว่างนั้นก็มี Blackfriday เข้ามาผมเลยเช่า 6 เดือน ด้วย email ตัวเดิมโดยกรอกรายละเอียดเหมือนเดิม ใช้โดเมนเดิม add package ของ blackfriday เข้าไปจ่ายเงินเรียบร้อยตอนนี้ ใน Billing มีทั้งของ 0.01 และ blackfriday
แล้วตอนนี้ผมย้ายข้อมูลไป Ip ของ Blackfriday เรียบร้อยแล้ว ต้องการยกเลิก Acc ของ 0.01 เลยไปที่
https://secure.hostgator.com/cancel.php 
กรอกรายละเอียดเรียบร้อย พอส่ง ticket ไปแล้วได้รับจดหมายอันนี้ครับ ไม่ทราบว่าต้องทำอย่างไรดี กลัวสิ้นเดือนแล้วมัน acc 0.01 มันจะเรียกเก็บเงินอ่ะครับ
Hello,
We apologize for any confusion in our policies, but to take advantage of the Black Friday/Cyber Monday discount on any new packages, you must keep any old hosting packages throughout the duration of your new Black Friday/Cyber Monday package. The Black Friday/Cyber Monday deal is available only for new hosting packages with new domain names; not as a discount for a current package, or a renewal of a current package. Any packages that are currently active during the time of purchasing a Black Friday/Cyber Monday package must remain active through the duration of the Black Friday/Cyber Monday package. Please note that canceling the current package for the purpose of transferring to a new account with the Black Friday/Cyber Monday coupon does not abide by our terms of service and is not possible.
14.) Coupons:
Discounts and coupon codes are reserved for first-time accounts *or first-time customers* only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account. Coupons or discounts are only valid towards the initial purchase, and do not affect the renewal or recurring price.
The Black Friday/Cyber Monday Coupon:
Black Friday is the Friday after Thanksgiving. The Black Friday/Cyber Monday coupon is only available that one day per year.
You may only use the Black Friday/Cyber Monday discount for a new hosting package order. The coupon / discount cannot be applied to renewals.
Please note that your existing hosting package(s) cannot be canceled, or you will be billed retroactively for the discounted amount.
If we proceed with the cancellation of this package, the initial price for your new identical Black Friday/Cyber Monday package will be modified to reflect our normal 20% off discount instead of the 50% discount, and you will be invoiced for the difference. Please let us know how you would like to proceed.
If you would like to review this information please also note that we have published a knowledge base article on it found here:
http://support.hostgator.com/a...nt-changes/black-friday-coupon and here
http://support.hostgator.com/a...nt-changes/cyber-monday-coupon ***IMPORTANT: If we no not receive word on how you would like to proceed given this information, we will continue with the cancellation of this account accordingly***
Please feel free to contact me as I'd like to do whatever I can to help you resolve any outstanding issues you might be having. You can reply to us via email or call us at 866-964-2867, extension 1012 at your convenience (when the phone greeting comes on, just input "1012" and it'll transfer you right away). If I'm not available, someone else on the cancellations team will be able to assist you and help you get your issues resolved right away.
Adam F.
Cancellations Administrator
HostGator.com LLC
http://support.hostgator.com --------------------------------------------------------------------------------
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